Returns: 15 days following date of purchase or delivery date
Exchanges: 30 days following date of purchase or delivery date
Merchandise must be returned unworn with original tags attached and a proof of purchase (order number or invoice number).
Any product of gift card that was given for free with purchase must be returned upon reimbursement. Otherwise, the value of the product or gift card will be deducted from the total of the refund.
Please note that personalized products cannot be exchanged or refunded at any time.
Products bought at Clement (in-store or online) can be returned or exchanged through any Clement store.
RETURNS BY MAIL
No exchange by mail : returns only.
To return by mail a purchase made online, you must fill out all fields below and follow the steps.